FAQs

Answers to frequently asked questions.​

In order to reserve a home we will need the following for all purchasers: Proof of identification, proof of current UK address, payment of a discretionary deposit (the amount is set by the developer) and proof of your ability to purchase the property at the agreed price.

First of all, the developer needs to be registered with the Help to Buy scheme before purchasers can apply for government assistance on the site. If the developer is registered then the process is very simple. We offer a free application service to all purchasers wishing to apply for Help to Buy funding. We will work with your mortgage advisor to complete the application forms on your behalf, using the information you provide us. All you have to do is check, sign and date the forms before we submit them.

It varies depending on the amount of applications they are processing at any given time. In our experience, the legal process always takes longer than the Help to Buy application. So there’s no need to worry about delays.

Yes. All new build homes must be covered by a government approved warranty scheme. A warranty usually lasts for 10 years but warranty providers do offer 6, 8, 10 and 12 year warranties.

The legal requirement is that a new build warranty covers for structural defects in the build. This is a common misconception with new homes purchasers as many are unaware that this does not cover non-structural defects such as; faulty appliances, faulty electrics, faulty boilers and other similar items. Non-structural items are usually covered in the developer’s warranty which can range between 6 – 24 months cover, depending on the developer. It’s important to find out this information before making a reservation. Contact us for more detailed advice on this matter.

Yes we can. If you have a property to sell then most of our developers require purchasers to sell their home through us in order to make a reservation.

Yes we do. We have significant experience dealing with shared ownership properties on behalf of local housing associations. Please visit our New Developments page for a list of our current stock. If there are no shared ownership homes currently available then please contact us for information on upcoming launches.

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